Dear all,
The openEO backend at EODC is currently unavailable, we are investigating what is causing this and will update this thread when we know more - apologies for the inconvenience!
Lukas.
2 Likes
Backend is back up, this was caused by a problem in our storage infrastructure - apologies again for any inconvenience!
Unfortunately, this infrastructure problem has resurfaced tonight and the backend is unavailable again. Our IT team is looking into it - sorry again for any inconvenience caused by this!
Backend is available again!
Dear Users,
Currently, our IT is troubleshooting some issues which might cause service unavailability. We will inform you once the issues have been fully resolved.
Sorry for any inconveniences.
Dear Users, unfortunately EODC is currently experiencing networking issues which affects the website openeo.cloud and the aggregator connection. You can still connect directly to the individual backends.
VITO - https://openeo.vito.be/openeo/1.0/
EODC - https://openeo.eodc.eu/v1.0
Other services such as the eolab are also still available.
We apologize for any inconvienence.
The networking issue has been resolved. All EODC services operate normally.
Important - Regular Forum Maintenance
Dear Users,
to keep this forum maintained and secure we introduced a maintenance window where the forum will not be reachable. This maintenance will take place weekly on Monday from 06:30 am for 30 mins.
Dear Users,
due to the holiday period we expect delays in the approval of your openEO Platform EGI VO account (Early Adopter / Free Trial).
Thanks for your understanding.
Hi all - unfortunately, batch job processing at the EODC backend is currently unavailable. We’re working on a solution and will report here once this issue is resolved. Please also note that Monday (01.05.2023) is a public holiday in Austria.
Apologies for the inconvenience,
Lukas.
Hi again - we’ve now rolled back the faulty deployment, so batch job processing is operational again!
Apologies again for any inconvenience caused!
Lukas.
2 Likes
Dear Users,
Please be aware that due to infrastructure changes, there will be an upcoming maintenance period affecting your connectivity to EODC Services.
This will take place on Tuesday 30th 2023 between 10:30 and 11:30.
Network outages are expected during this timeframe.
We apologize for any inconveniences.
Your EODC Support Team
Hi all - unfortunately the EODC backend is unavailable at the moment. We’re currently looking for the root cause and will keep you updated on this thread!
Apologies for the inconvenience!
Lukas.
This issue has been resolved and services are fully operational again!
Lukas.
Hi all,
due to some necessary maintenance work, batch processing at EODC will be interrupted between 13:30-14:30 today. Creating and submitting jobs is not affected and still available, however execution of these jobs will only resume once this change is complete - I’ll update this thread once this is done!
All the best,
Lukas.
Maintenance complete - operations back to normal!
Lukas.