Job logs not available

[jappe.franke]

Hi i cant seem to view the job logs in the web editor, it says they are not available:
vito-j-25062311231141c09ca95d712e2f6796

thanks,

Jappe

[elien.vandermaesen]

Hi Jappe,

Your job is in the created status and is not started yet. So there are no job logs yet. Make sure that you dont forget to start processing.

Best regards,
Elien

[jappe.franke]

ah it seems like i’m not authenticated… that’s a bit puzzling because i’m logged in…

Error: Token Exchange Failure

• Authentication failed. Please login on our marketplace web https://portal.terrascope.be first, and then try authenticate again.

  • Code: TokenExchangeFailure

  • Data:

    • Config:

      • Transitional:

        • Silent JSONParsing:
        • Forced JSONParsing:
        • Clarify Timeout Error:

      • Adapter:

        1. xhr
        2. http
        3. fetch

      • Transform Request:

        1. JavaScript Function

      • Transform Response:

        1. JavaScript Function

      • Timeout: 0

      • Xsrf Cookie Name: XSRF-TOKEN

      • Xsrf Header Name: X-XSRF-TOKEN

      • Max Content Length: -1

      • Max Body Length: -1

      • Env:

        • Form Data: JavaScript Function
        • Blob: JavaScript Function

      • Validate Status: JavaScript Function

      • Headers:

        • 0:

          1. Accept
          2. application/json, text/plain, /

        • 1:

          1. Content-Type
          2. application/json

        • 2:

          1. Authorization
          2. removed for security reasons

      • Method: post

      • Response Type: json

      • Url: /jobs/vito-j-25062316574046aab3d59e0c033dbb48/results

      • Data: {}

      • Base URL: https://openeocloud.vito.be/openeo/1.0.0

      • Allow Absolute Urls:

    • Stack: [AxiosError: Request failed with status code 401 at cr (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:17563) at XMLHttpRequest.v (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:22192) at rt.request (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:30372) at async k._send (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:50249) at async k._post (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:49516) at async c.startJob (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:74510) at async y.queue (https://editor.openeo.cloud/js/app.36ded603.js:1:18120)](axioserror: Request failed with status code 401 at cr (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:17563) at XMLHttpRequest.v (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:22192) at rt.request (https://editor.openeo.cloud/js/chunk-vendors-27b3f0ad.69135243.js:2:30372) at async k._send (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:50249) at async k._post (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:49516) at async c.startJob (https://editor.openeo.cloud/js/chunk-vendors-6766e1df.8f520b2a.js:1:74510) at async y.queue (https://editor.openeo.cloud/js/app.36ded603.js:1:18120))

[elien.vandermaesen]

Perhaps you can try login again to https://portal.terrascope.be again? After that, you can try go to this page API Suite - Portal, and click on ‘Manage On Terrascope’ button.

Under ‘Federated Identity’ menu, you can remove and add again your EduGain. Finally, try starting your process again. Let me know if it works for you.

[jappe.franke]

still the same authentication problem; ill try to run my stuff from https://openeo.dataspace.copernicus.eu/

[jappe.franke]

ah the login now works, thanks for the help!