Oelab 403: forbidden

Hi there,
Could you explain us what should be done in order to be able to access eolab.eodc.. We applied the correct the username and password but we got then this error:

FYI - it works for me but not for my colleagues

We have followed these steps: Get started with openEO Platform in JupyterLab (Python) | openEO Platform Documentation

Hey @sulova.andrea, could you please tell us the user name you are trying to log in? Also happy if you write the e-mail address to me privately.

@sulova.andrea should work now. Please check again